City of Flagstaff Utilities Services
Water, Sewer, and Trash
To open your water, sewer and trash account, please go to City Hall at 211 W Aspen. Fill out a short service application which you will find in the wall box between the Cashier’s windows or on-line under
'Utility Billing Services'. (the link below)
The charge to open normal Residential service is $50.85 which includes a $25.85 Service Charge plus tax and a $25 non-interest bearing deposit.
For same day service, you must submit the application before noon. Afternoon set-ups will receive service on the next business day. For owners that live out of town, please call 779-7637 and press '0' to speak with a Customer Service Rep.
Click here for
City of Flagstaff Water & Sewer Rate
Gas
Unisource Energy Services (877) 837-4968
Connect, transfer or disconnect your gas services online.
When possible, try to place your order at least five business days before the date you would like the service request completed.
Click below if you are a first-time customer to UES or would like to start new service at a new location and keep your existing UES service on.
Electric
APS Residential Services (800) 253-9405
Click here to Start / Stop Service Information
You Should Know: When turning on or transferring service, a $25 plus tax residential service activation fee will appear on your first bill. APS may ask you to pay a deposit before turning on service. It's best to provide at least three working days notice (Monday-Friday) for starting or stopping any services. After completing your service request, a confirmation will be sent to you via e-mail, including your APS account number or deposit account number.
You may be asked to verify your request and provide additional credit information. (Do not have APS transfer you to Qwest, use local contact below)
Internet and Phone Services
Qwest Communications
High Speed Internet (866) 582-5803
Phone Service (866) 582-5803
Digital TV (866) 582-5803
Qwest Repair (800) 573-1311
Click here to access Qwest website TV Service
Direct TV (866) 582-5803
Dish Network (888) 609-5982
NPG Cable (928) 773 - 1260
Kachina Village
Water & Sewer Service
Kachina Utilities is open from 8:00 am to 4:30 pm Monday - Friday. If you are unable to go to its office during working hours, you must request an application packet, fill out the required forms and return via fax or US Mail to turn on water. All signed document must be notarized. There are a required security deposit and account establishment fee. They accept cash, check, Visa or MasterCard.
Kachina Utilities
540 Jadito Trail
Flagstaff, AZ 86001
Phone: (928) 525-1775
Fax: (928) 525-2529
http://www.kachinawater.com/home.php
Doney Park
Doney Park Water
**The following applies to members needing to establish service at homes that already have an existing meter.**
The following must be done at least one business day in advance
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